SUSANNE B. BAUMANN

Executive Coaching
& Conflict Resolution

Susanne is a senior executive coach and conflict mediator supporting boards and C-level executives internationally.

Her services include:

Executive Coaching

1:1 Leadership Coaching
Facilitation of Challenging Board and Management Meetings
Solution-Oriented Team Assessments & Coaching
Customized Leadership Assessments & Training

Conflict Resolution

Mediation in teams, between departments, and across organizations
Conflict Analysis & Consulting
Large Group (Conflict) Facilitation between Management and Staff
Handling of Inheritance & Succession Conflicts

Her work is always focused on achieving concrete, measurable results that align with the company’s goals.

Susanne studied economics and international relations at Switzerland’s top business school, HSG St. Gallen. Her work experience spans various industries (cement, finance, hospitality, export, edu-tech, startups, yoga) and diverse roles including project manager, interim management, strategy consultant, and entrepreneur.

She has 15 years of experience in leading SMEs as a founder, manager, and interims manager.

Furthermore, she looks back at 16 years of intense executive coaching with international companies such as Lufthansa Group, Swisscom, Zurich Insurance, Implenia, Schindler Group, as well as numerous innovative high-tech SMEs like Dectris Ltd., Berlinger Group, Endress & Hauser, among others. Susanne has conducted conflict management trainings and delivered leadership speeches at internationally renowned business schools such as ZFU Zurich and Cass University London.

Methods

Susanne's professional methodology involves the application of

Solution-Focused Coaching (Steve de Shazer, Kim Insoo Berg)
Solution-Focused Team-Coaching (Daniel Meier)
Stakeholder Centered Coaching (Marshall Goldsmith)
CAS Mediation and Conflict Resolution (University Freiburg)
CAS+ Workplace & Commercial Mediation (University Freiburg)
Klärungshilfe (Christoph Thomann)
Intuitive Coaching and Transparent Communication (Thomas Hübl)
Integral Theory (Ken Wilber)
Spiral Dynamics (Don Beck, Clare W. Graves)
Theory U (Otto Scharmer)
Introvision (Ulrich Dehner)
Harvard Negotiation Concept (Roger Fisher, William L. Ury)
Non-Violent Communication (Marshall Rosenberg)
Vision Walks (Trebbe Johnson, Eugene Hughs)
Mental Training (José Silva, Leela Mata, and others)
Meditation and Mindfulness (Jon Kabat Zinn, S. N. Goenka, Sw. Sivananda, Sw. Muktananda, and many more)
Yoga and Bodywork (Sw. Vishnu-Devananda, Sukadev Bretz, Sw. Atma, Mansoor, and many more)

References

Susanne has worked with executives from the following companies and many others who prefer to stay anonymous.

Accenture
AdNovum
Anklin
Axpo
Berlinger Group
CASS Business School, City University of London
Comet/ebeam
Credit Suisse
Dectris
Edelweiss Air
Endress + Hauser
ETH Zürich
Franke
Holcim
Hospital Bülach
Hospital Laupheim
Implenia
L’Oréal
Lufthansa Group
Renuo
Schindler
Swiss
Swisscom
SwissPhone
Town Administration of St.Gallen
UBS
University of Basel
University of St.Gallen (HSG)
ZFU International Business School
ZKB
Zurich Insurance Group
Several medical clinics, law firms, start-ups, consulting companies and other coaches.

Testimonials

Susanne facilitated our executive leadership workshop and later conducted a leadership training program for middle management. Each session provided valuable insights, and we all learned a great deal.
She designed and delivered the content in a way that was tailored to the target audience and highly relevant to our business. She consistently struck the perfect balance between ease and determination, as well as fun and seriousness.
Many thanks for everything—anytime again!

Frank A. Schaefer
CEO, Anklin AG

„A very successful event! Susanne has given an excellent speech! We have received amazing and very relevant inputs.
It was thrilling.”

Manuela Beer
CEO PKZ Group

Susanne brings together qualities that are rarely found in one single person: she is extremely intuitive as well as highly cognitive, she lives a strong benevolence and she is also very clear and straight to the point. Being so make her an outstanding coach for executives that can adapt to a broad range of personalities and companies.

Christian Petit, CEO Romande Energie

“Better than any strategy workshop I ever did with my company. Inspiration on TOP-LEVEL. Expecations and benefits were by far exceeded.”

Markus Meister
Geschäftsführer Inova

Susanne is a true asset when it comes to resolving conflicts with professionalism and grace. She creates a safe communication environment that encourages open dialogue among all parties involved. Her ability to separate the substance of an issue from the emotions surrounding it fosters constructive, solution-focused discussions and leads to clear, business-relevant outcomes.

Corinne Armani
Head of Market Development
SIX

My special thanks go to you because you touched people with your presentation. The spontaneous feedback afterwards was very positive, and everyone felt it was very valuable and inspiring.
I look forward to working with you again.

Thomas Hickert, Head of Talent & People Development,
Zürich Insurance
Speech: Leadership for Innovation

Susanne has a profound experience from different business areas. She is able to grasp the big picture and dive into the relevant and appropriate detail level. I highly appreciate her clarity, structure and guidance that she provides.
She is not only an extreme effective executive coach but also a great leadership facilitator.
After every session with her I feel very much “sorted” and aligned again.

Darija Barrech
Head of HR
Endress + Hauser International

I have been working with Susanne within the last couple of months in Executive Coaching & Conflict Resolution – it was a very insightful and encouraging journey, still ongoing. In this context I can highly recommend working with Susanne!

Jochen Koetzle
Head of Strategic Account Management
Endress + Hauser Group

During our strategy workshop with Susanne, we clarified key topics and significantly strengthened our collaboration as a management team. Through her thoughtful interventions she helped us explore issues more deeply, view them from fresh perspectives, and translate our insights into concrete action steps. Her extensive leadership experience and long-standing work with executives are clearly evident and immensely valuable.

Nicole Niedermann
Associate Director
CCDI, University of St.Gallen (HSG)

Her training approach combines sound concepts with proven methods, impressively focusing on both the needs of participants as individuals and as a group. Many thanks, that was an exceptional experience from which I have drawn a lot.

Dr. Michael Trestl
Head of Corporate Development, Edelweiss Air

Susanne has disarming qualities that make me laugh at my own errors and patterns of belief. I appreciate her deep listening and strong presence!

Flavia Ludin
Director, Zurich Insurance

“The coaching opened up unexpected possibilities, beyond the original goal and led to deep self-reflection and personal development. Susanne Baumann’s uncanny ability to decipher the essence of a person and his or her talents, and then to articulate it with crystal clarity has inspired me to new discovery.”

M.F.
President & Board Member

“Susanne’s authentic and engaging interaction with the students created direct impact and enthusiasm. The students expressed their wish to learn more about management coaching and the practice of listening to inspiration in companies after Susanne’s intervention!”

Prof. Dr. Stefan Haefliger
CASS Citiy University

“Susanne literally opened my eyes to new and innovative approaches towards solving real challenges.

The interface between rational-analytical on the one side, and intuitive thinking on the other is intriguing!”

Samuel Steiner
Managing Partner, Renuo AG

Thank you for your inspiring work with us. I truly appreciated how you draw on your diverse background in leadership, organizational development, strategy, and communication. By connecting the dots, you created real added value.
Your empathetic and personal approach has been genuinely inspiring to us.

Michael Jeger
Head of Marketing Business Development
Anklin AG

“The seminar has been extremely inspiring. It has given me free headspace and room for playing through new options. It has been an environment for extraordinary self-reflection and self-awareness. This seminar was highly enriching.”

Dr. Ulrich Stofner
Director, BLS.Business Location Südtirol, Alto Adige

“I’m now calm and composed, whereas a couple of weeks ago I was still very stressed. My dogged stubbornness for one career path has dissolved and a quiescence has returned to me. At the same time I feel more awake and open in my dealings with people. Quite a bit has changed through the coaching. It became obvious to me that I needed a transformation in my professional environment, and the main thrust has become clear.”

S.R.
Director, Schindler Lifts Ltd

“Your message is important for companies in these challenging times. The participants really appreciated your speech. I am looking forward to the next opportunity to work together.”

Claudia Buzzelli
Leiterin Academy Führung & Kommunikation, ZfU International Business School

“In a relativly short time we have layed out my professional and personal situation. The analyses of Susanne on my resistancies and self-limiting factors was excellent. I gained great clarity on my next steps.”

Marc Jaberg
Head of Business Development, Franke Coffee Systems

“What made this executive coaching so special for me was the way Susanne identified with my potential and mirrored it back to me. Through her I better understand how the unfolding of potential takes form.

For the team coaching, I was glad that Ms. Baumann showed a fine sensitivity and relaxed openness towards the employees, and she could adjust flexibly to the individual needs at hand. She delivered exactly what the team needed and was not to be distracted.”

M.W.
Business Director

“Through Susanne’s coaching and the practical supplemental exercises, I’ve been able to observe astounding changes on various levels, both within myself and in my interactions with others.”

N.B.
Division Head

Contact

Get in touch!

Susanne B. Baumann
Executive Coaching
Zurich Area, Switzerland
+41 76 580 80 55
coaching@susanne-baumann.com